Try to reach the mail server via the console (CLI).
For example, try to ping or use telnet smtp.hostname.com:port directly from your server where Magento is hosted (not PC) and check the response in the command line. If it fails to reach the mail server, the connection is blocked and you'll see 'connection timed out' error message.
Alternatively, you may contact your hosting provider to make sure that outbound connection to the specified port is not blocked from their side.
See more details on SMTP Email Settings page
We use cookies to help improve our services, make personal offers, and enhance your experience. If you do not accept optional cookies below, your experience may be affected. If you want to know more, please read the Cookie Policy
Please select and accept your Cookies Group
Cookie Name | Cookie Provider | Cookie Description | Cookie Lifetime | Cookie Type |
---|---|---|---|---|
Login and Registration Form