Frequently, we get requests how to provide access to the extensions purchased from one account to another. It could be a relevant case for our partners, Magento agencies, and any other businesses using several Amasty accounts.
Foremost, it is important to differentiate 2 procedures: sharing and transfer.
This option is available for any customer groups. We open access to the order for the Amasty account you specified. The extensions will be downloadable in the Products tab in the Amasty account, you marked for sharing. The order will remain in the account where it was initially purchased. The further billing will be processed from the original account as well.
For sharing, you need to provide:
To share the order, the end-user needs to have a registered account on Amasty.com with filled billing and shipping addresses. We can share only the entire order, so if there are 3 modules in the order, and all of them will be shared.
This option is available only for partners. It allows you to make a full transfer of the order and reassign recurring product subscription fees from partner’s account to a third-party one. This procedure could be conducted on the partner’s own or with assistance of their account manager.
Please contact your dedicated account manager or support team if you need our help, we’ll be happy to assist you.
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