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🚩 Challenge
Sales and retention strongly depend on whether the prospect knows about the product offer. Delivering information to the end user is always a challenge, since the effectiveness of usual communication channels in e-commerce, like email and phone calls, is gradually decreasing. This ultimately has a negative impact on sales as the potential buyer is unaware of the product's existence.
💫Solution
According to the latest info from researchers, over 60% of consumers agree that SMS notifications are effective for updates on delivery, order confirmations, and meeting reminders. Therefore, this Magento 2 SMS extension can help you keep your customers informed. It allows you to create promo campaigns and easily send real-time SMS notifications.
Enrich marketing strategy with a new channel
Improve sales and retention
Enhance customer experience
In addition to SMS notifications, you can also start marketing campaigns by texting about new products in your store, sending personal promo codes, and informing about secret sales. Also, you can use Magento SMS integration as a tool to conduct research and gather feedback.
Choose one of built-in SMS Gateways or pick one of 50+ compatible SMS Gateways add-ons to start custom SMS campaigns at your store. If none of the pre-installed gateways suits you, you can choose any other SMS gateway API integration with Magento for free.
You can create custom templates for your messages using different variables, add links, and use personalized appeal. The extension includes a great variety of templates both for the administrator and the customer that cover common notifications for registration, order placement, invoices, shipment, and others.
This extension allows you to resend an SMS manually if it was not delivered to the addressee. Just go to the order view of the certain customer and click the special resend button. Moreover, you can quickly send a custom comment about the order via SMS to any customer.
The SMS Notification extension allows you to automate the process of sending review reminders in your store. Just define the days after which you want to remind the customer of the review and this extension will automatically send SMS notifications to the addressee.
Automatically check the phone number of each registered customer using a one-time password and reduce the number of fake registrations. With this feature, you can be confident that you get only reliable customer data.
This Magento SMS Notification extension allows you to easily import all contacts from your phone book to the Magento system using a CSV file. Also, you can manage them using a handy grid
Automate the SMS sending process via mass-action feature and save time. The extension allows you to send messages in bulk to all customers as well as to customers from your phone book just in a few clicks.
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